Convergence > Unified communications

BT Onevoice converged communications platform

21 May, 2011 by

BT has announced the availability in Asia-Pacific of its converged communications platform, Onevoice, with Microsoft Lync (Office Communications Server 2010).

Unified comms helps clinic cope with growth

16 May, 2011

With plans to open a second practice near its Melbourne location, Airlie Women’s Clinic replaced its existing phone system with a unified communications (UC) solution, to help improve efficiency and reduce costs.

Meat processor forgoes 'Taj Mahal' of unified comms

13 May, 2011

T&R Pastoral, one of Australia's leading meat processors, has opted not to install a large, all-in-one unified communications (UC) system, but instead implement what it calls a "small" system, with the option of adding more later on.

Health services win with Winn at the helm

06 May, 2011 by Merri Mack

Brett Winn is Executive General Manager - Information Technology at Medibank Health Solutions, where he is responsible for improving the delivery of health services using technology. Specifically, he must reduce costs, streamline processes and improve the quality of patient care. He revels in this position despite the stresses, and wants to see government take a greater role in the delivery of health services to the community.

Jabra PC Suite v2.4.3 software

13 April, 2011 by

The Jabra PC Suite v2.4.3 software provides easy-to-implement remote call control capabilities for Cisco UC client users.

Beyond the EHR: telehealth technologies in Australia

07 March, 2011 by

Recently in Voice+Data we looked at the plans for Australia’s national e-health network and, in particular, the politics that have delayed its introduction. This month Andrew Collins takes a look at the actual technologies involved, the benefit they bring to remote areas and obstacles to their adoption. There is hope but there is a long way to go.

The road to unified communications

10 February, 2011

After the global final crisis, 2011 is looking brighter on the economic front and companies are still looking for smarter ways to streamline their internal IT structure - unified communications is one of those areas.

University of Western Sydney goes live with unified communications system

10 February, 2011

A converged voice and data network costing $1.2 million from NEC is set to deliver productivity gains for the University of Western Sydney (UWS).

Unified Communications key to flexible comms in 2011

08 February, 2011

As the debate about the NBN rages, there is growing public awareness that the future of voice communication is Voice over Internet Protocol (VoIP) and not traditional lines. As a result, the VoIP for business market will hot up substantially in 2011. And, due to persisting global economic uncertainty, companies will look for quick return on investment in case the economy was to rapidly shift back into a downturn, predicts Marc Englaro, Fonality Australia’s Managing Director.

RACV to roll out new communication networks

23 December, 2010

NEC Australia has signed a five-year contract with the Royal Automobile Club of Victoria (RACV) to upgrade the organisation’s existing data and voice networks across all of its sites - operational headquarters, two club locations in Melbourne and Healesville, resorts in Victoria and Queensland (6) and retail outlets (40) - supporting over 2500 employees.

Country fire authority enhances communications

25 November, 2010

New Cisco-based network allows faster, improved information flow between Country Fire Authority of Victoria's bases and firefighters.

Avaya real-time enterprise video communications and collaboration

12 October, 2010 by

A range of real-time enterprise video communications and collaboration products and services has been released. The Flare Experience is claimed to be the first, next-generation user experience that delivers collaboration capabilities across video, voice and text. The solutions range from personal desktop to multiscreen room systems and make high-definition, low-bandwidth video collaboration accessible for more employees in more enterprises and use less bandwidth than others.

Smarter emergency services communications

09 September, 2010

Motorola has partnered with Australasian Fire and Emergency Service Authorities Council (AFAC) to promote smarter emergency services communications

Avaya customer service and collaboration applications

26 July, 2010 by

Avaya has launched a number of applications and services. Aura Contact Center is a multimedia contact centre application that extends to all types of media, including voice, email, web chat and instant messaging/SMS.

Nokia Siemens Networks hiT 7300 DWDM platform with TransNet

02 July, 2010

An optical transport network that addresses the demand for bandwidth-intensive applications, the hiT 7300 DWDM platform with TransNet, will enable CSPs to migrate existing 10 and 40 Gbps optical networks to 400G with minimal investment.

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