Convergence > Unified communications

Unified comms portfolio

16 April, 2009 by

Orange has updated its Business Together with Microsoft portfolio with the recent versions of the Exchange Server 2007, Office Communications Server 2007 and Office SharePoint Server 2007 unified communication and collaboration offerings.

Importer unifies staff with unified comms

02 April, 2009 by

ANZ-based chemical importer Redox has deployed a new communications system to improve coordination of its staff across offices and between countries.

Unified communications system

02 April, 2009 by

HiPath Open Office ME is an entry-level unified communications system for businesses with 20 to 150 employees.

IP communications platform

02 April, 2009 by

Interactive Intelligence has integrated its all-in-one IP communications platform with Microsoft OCS 2007. The integration is designed to help organisations communicate more effectively by adding contact centre and IP telephony functionality to OCS environments.

Credit union unifies comms

20 March, 2009 by

New England Credit Union (NECU) will soon deploy a unified communications solution in order to improve customer service and reduce operating costs.

Airline launches communications infrastructure

20 March, 2009 by

Virgin Blue is set to deploy a unified communications system to improve its customer service, as part of its New World Carrier strategy.

OfficeMax consolidates voice and data network

13 March, 2009 by

OfficeMax, one of the world’s largest office product supply companies with a major B2B presence in the Australian market, has deployed a new unified communications network from Nortel with the intention of cutting costs, improving its environmental credentials and taking its customer service standards to the next level.

Charles Sturt signs up for unified comms

13 February, 2009 by

Charles Sturt University has signed Interactive Intelligence to deploy unified communications across the university’s multiple campuses.

Nortel files for bankruptcy, local operations unaffected

15 January, 2009

One of North America's biggest telcommunications equipment suppliers, Nortel has filed for bankruptcy but purportedly the local operations are unaffected.

Unified comms not a necessity

07 January, 2009

A new Ovum report declares that unified communications works well for some companies, but is not a must-have.

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