Convergence > Unified communications

The road to unified communications

10 February, 2011

After the global final crisis, 2011 is looking brighter on the economic front and companies are still looking for smarter ways to streamline their internal IT structure - unified communications is one of those areas.

University of Western Sydney goes live with unified communications system

10 February, 2011

A converged voice and data network costing $1.2 million from NEC is set to deliver productivity gains for the University of Western Sydney (UWS).

Unified Communications key to flexible comms in 2011

08 February, 2011

As the debate about the NBN rages, there is growing public awareness that the future of voice communication is Voice over Internet Protocol (VoIP) and not traditional lines. As a result, the VoIP for business market will hot up substantially in 2011. And, due to persisting global economic uncertainty, companies will look for quick return on investment in case the economy was to rapidly shift back into a downturn, predicts Marc Englaro, Fonality Australia’s Managing Director.

RACV to roll out new communication networks

23 December, 2010

NEC Australia has signed a five-year contract with the Royal Automobile Club of Victoria (RACV) to upgrade the organisation’s existing data and voice networks across all of its sites - operational headquarters, two club locations in Melbourne and Healesville, resorts in Victoria and Queensland (6) and retail outlets (40) - supporting over 2500 employees.

Country fire authority enhances communications

25 November, 2010

New Cisco-based network allows faster, improved information flow between Country Fire Authority of Victoria's bases and firefighters.

Avaya real-time enterprise video communications and collaboration

12 October, 2010 by

A range of real-time enterprise video communications and collaboration products and services has been released. The Flare Experience is claimed to be the first, next-generation user experience that delivers collaboration capabilities across video, voice and text. The solutions range from personal desktop to multiscreen room systems and make high-definition, low-bandwidth video collaboration accessible for more employees in more enterprises and use less bandwidth than others.

Smarter emergency services communications

09 September, 2010

Motorola has partnered with Australasian Fire and Emergency Service Authorities Council (AFAC) to promote smarter emergency services communications

Avaya customer service and collaboration applications

26 July, 2010 by

Avaya has launched a number of applications and services. Aura Contact Center is a multimedia contact centre application that extends to all types of media, including voice, email, web chat and instant messaging/SMS.

Nokia Siemens Networks hiT 7300 DWDM platform with TransNet

02 July, 2010

An optical transport network that addresses the demand for bandwidth-intensive applications, the hiT 7300 DWDM platform with TransNet, will enable CSPs to migrate existing 10 and 40 Gbps optical networks to 400G with minimal investment.

BT IP Exchange platform

09 June, 2010 by

The IP Exchange platform is a wholesale service that enables communications providers to connect VoIP to VoIP and VoIP to traditional voice calls, designed specifically for the global communications market.

Customer feedback feeds success

14 May, 2010 by Merri Mack

As the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.

Disrupting the status quo is the way forward

13 April, 2010 by Merri Mack

Orcun Tezel tells Voice&Data why there has never been a better time for corporations to get maximum value from their network vendor.

Internode IBC private internet protocol networks New Zealand extension

12 April, 2010 by

Internode has extended the coverage of its Internode Business Connect (IBC) private internet protocol networks to New Zealand. IBC can be used to provide a private IP network that connects businesses with offices throughout Australia - and now New Zealand - as if they were on a purely internal network.

Amer Sports scores improved network efficiency

12 April, 2010

Amer Sports, the Finnish sports equipment manufacturer that owns the Salomon, Wilson, Atomic, Suunto, Precor, ArcTeryx and Mavic brands, has improved bandwidth capacity at reduced cost by utilising multiple, local carriers across its geographically diverse global operations.

Unifying the changes

01 April, 2010

No one can deny the way we work has changed dramatically in the past five years. Business requires us to navigate complex inter-company networks of customers, colleagues and partners. Up to now, however, organisations have struggled to truly succeed in adapting collaboration technologies. Cisco’s Peter Hughes elaborates on ways to make these new technologies work for your business.

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