Convergence > Unified communications

BT IP Exchange platform

09 June, 2010 by

The IP Exchange platform is a wholesale service that enables communications providers to connect VoIP to VoIP and VoIP to traditional voice calls, designed specifically for the global communications market.

Customer feedback feeds success

14 May, 2010 by Merri Mack

As the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.

Disrupting the status quo is the way forward

13 April, 2010 by Merri Mack

Orcun Tezel tells Voice&Data why there has never been a better time for corporations to get maximum value from their network vendor.

Internode IBC private internet protocol networks New Zealand extension

12 April, 2010 by

Internode has extended the coverage of its Internode Business Connect (IBC) private internet protocol networks to New Zealand. IBC can be used to provide a private IP network that connects businesses with offices throughout Australia - and now New Zealand - as if they were on a purely internal network.

Amer Sports scores improved network efficiency

12 April, 2010

Amer Sports, the Finnish sports equipment manufacturer that owns the Salomon, Wilson, Atomic, Suunto, Precor, ArcTeryx and Mavic brands, has improved bandwidth capacity at reduced cost by utilising multiple, local carriers across its geographically diverse global operations.

Are we there yet?

01 April, 2010

Unified Communications has been the subject of much discussion in recent years with vendors, analysts and the media all putting forward views and predictions. Yet, for many, the profusion of information has simply been confusing and it appears that for now, only those organisations with distributed, remote and mobile workforces seem to be reaping its clear advantages, reports Pushkar Taneja, managing director of GlobalConnect.

Unifying the changes

01 April, 2010

No one can deny the way we work has changed dramatically in the past five years. Business requires us to navigate complex inter-company networks of customers, colleagues and partners. Up to now, however, organisations have struggled to truly succeed in adapting collaboration technologies. Cisco’s Peter Hughes elaborates on ways to make these new technologies work for your business.

LTE will not reach critical mass until 2014

22 March, 2010

According to analyst company Ovum, significant impact from long term evolution (LTE) will not occur in Australia until 2014, as networks are deployed nationally in digital dividend spectrum.

Avaya IP Office communications solution for SMEs

16 March, 2010 by

Avaya has introduced the Avaya IP Office communications solution for SMEs that features UC capabilities that include advanced collaboration tools using voice, instant messaging, presence and video.

A perfect storm

01 March, 2010 by Merri Mack

The Integ Group’s CEO, Ian Poole, believes we are heading for the perfect storm but it’s not the sort of storm that will sink the ship if organisations have the foresight to prepare for the inevitable disruption, then they will be the ones that prosper.

Virtualisation - key to the use of ICT assets

01 March, 2010 by Merri Mack

While there are signs of improving economic conditions, companies are still closely monitoring their operations and looking to do more with the resources already at their disposal. IT budgets are invariably being scrutinised and companies are looking at ways of moving capital expenditure to operating expenses to meet the same business goals. AT&T’s Fred Girouard looks at cost-effective IT solutions which can be deployed seamlessly across multiple locations to meet these needs.

Digium Switchvox SMB 4.5 VoIP UC solution

05 February, 2010 by

Wavelink Communications has released the Digium Switchvox SMB 4.5, an updated version of Switchvox, the VoIP unified communications (UC) solution designed for small to mid-sized businesses. Switchvox SMB 4.5 delivers applications traditionally accessed through the web interface directly to phone handsets.

Clouds are looming for UC

02 December, 2009

Until now, Australian organisations haven’t had many offerings to pick from when it came to hosted unified communications. But as Andrew Collins found out, the Australian UC market is about to be inundated with cloud-based services.

Outsourcing UC management

02 December, 2009 by Andrew Collins*

Paying someone to do grunt work is one of the more satisfying aspects of running a business. And for some small and medium businesses, outsourcing is the best way to deal with managing a UC deployment, reports Andrew Collins.

NEC challenges Cisco and IBM in UC market

25 November, 2009

NEC Australia believes it is onto a winner with the announcement of the next evolution of UC with an industry first, a personalised software suite. Its previous product, the SV8000 communication server range, has chalked up 4500 customers in 18 months.

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