The ACOMM 2009 category award winners were Dialogue Communications/Singtel Optus, iiNet, Internode, Leopard Labs, Telstra Enterprise & Government and Truman Hoyle.
A unified communications (UC) solution has garnered for the Cooma-Monaro Shire Council savings to the taxpayer of $1600 per month in voice-link costs, a 50% reduction in power consumption, up to 60% less TCO than other systems, and an ROI, including maintenance costs, of less than four years.
Luther College is a private senior school in Melbourne's outer eastern suburbs which prides itself on providing high-quality education to more than 1000 students.
NEC Australia has launched an in-depth modelling tool designed to quantify the expected ROI for unified communications deployments. Using the tool, NEC found that the typical business in Australia can expect to save about $100,000 in one year, with a payback period of just six months.
Zultys has released Version 5.0 software for its MX250 and MX30 Enterprise Media eXchange products. Version 5.0 provides added features for contact centre managers and companies supporting teleworkers and remote offices. Zultys Release Version 5.0 eliminates the need for licences for SIP trunk support in a continuous effort to simplify customers’ access to the latest technologies.
Huawei has released its latest mobile softswitch solution (MSS) with enhanced capability in network security, maintenance and operating expenses reduction.Â
Sydney-based Gizmo, a provider of technical support for a wide range of computer-related technologies, has successfully migrated to a fully fault-tolerant Mitel unified communications solution to support the company’s rapid growth and improve the efficiency of its 10 Australian offices and large field services workforce.
IBM Lotus users can now access Avaya unified communications capabilities through Lotus software.
Orange has updated its Business Together with Microsoft portfolio with the recent versions of the Exchange Server 2007, Office Communications Server 2007 and Office SharePoint Server 2007 unified communication and collaboration offerings.
The Mitel unified communications (UC) portfolio is packaged under a role-based software licensing approach.
ANZ-based chemical importer Redox has deployed a new communications system to improve coordination of its staff across offices and between countries.
Interactive Intelligence has integrated its all-in-one IP communications platform with Microsoft OCS 2007. The integration is designed to help organisations communicate more effectively by adding contact centre and IP telephony functionality to OCS environments.
HiPath Open Office ME is an entry-level unified communications system for businesses with 20 to 150 employees.
Virgin Blue is set to deploy a unified communications system to improve its customer service, as part of its New World Carrier strategy.
New England Credit Union (NECU) will soon deploy a unified communications solution in order to improve customer service and reduce operating costs.