The National Museum of Australia is using CSIRO telepresence technology to offer students virtual tours of Phar Lap's heart, hide and skeleton - each located hundreds of kilometres apart.
MyNetFone has arranged to provide continuity of service for customers of PennyTel and iVoisys, two telecom resellers forced into liquidation last week.
Cisco and Microsoft control over 40% of the $700m Australian UC market, but new trends such as the emergence of cloud-based solutions could shake up the status quo.
Call recording is gaining momentum around the globe. Given the existence of regulation, it's important CIOs understand the complexity and nuances of call recording and customer security.
Users of now-defunct Kogan Mobile have turned to the internet to vent their frustrations, with some emailing sites like Technology Decisions with their comments and others trading barbs in forums over who is ultimately to blame for the carrier's downfall.
Telecom NZ has dropped a lawsuit seeking to force Vodafone NZ to make changes to its new advertising campaign, after its rival tweaked the campaign independently.
The role of pictures and stories in creating the future of your organisation.
Polycom boss Andrew Miller has resigned after the company uncovered “irregularities” in his expense submissions. Following the news of Miller’s resignation, several law firms have launched their own investigations into Polycom or its staff.
Earlier this week at Interop in Las Vegas and to a small group of journalists in Sydney, ShoreTel announced a new product for its unified communications users. The ShoreTel Dock fuses the office phone with mobile devices. Is this a sign that UC is coming of age?
Misunderstandings about unified communications tools mean Australian organisations could be spending big on unified communications tools that don’t improve employee productivity.
ShoreTel has released its Mobility 6 and Conferencing iOS applications for free on iTunes.
While unified communications has been around for a while, how can it work in multivendor environments where cloud services are still new? How do we move from bare metal systems to cloud and what does that mean for the user experience?
The City of Charles Sturt has implemented a unified communications solution across several of its locations, improving staff efficiency and customer service delivery.
Recruitment specialist Sirius Recruitment Group (SRG) has implemented an integrated voice and data solution that has enabled easier telephony administration and interoffice hot-desking.
Andrew Collins looks at the more interesting tales from IT in the last week, including Communication Minister Stephen Conroy’s influence over ACMA, more allegations of anticompetitive practices at Google and Internode’s foray into PSTN-style phone services over the NBN.