The OpenTouch Conversation software (OTC) is intended to help businesses securely and efficiently manage bring your own device (BYOD) strategies and deliver services such as instant messaging, data sharing, voice calls and video collaboration to employees’ personal devices, including smartphones and tablets.
Telegate, a telco specialising in hosted VoIP for the business market, has switched from an Asterisk PBX to a new hosted platform. This has allowed the company to focus on sales and scaling its business, rather than maintaining backend infrastructure.
Insurance company Youi has deployed a new videoconferencing system, as the company’s existing system could not meet the demands of recent business growth.
Implementing any kind of company-wide system has the potential to be a dramatic success or a dismal failure, and unified communications is no exception. Taking a structured approach can mean the difference between a dream deployment and a communications calamity. Graeme Gherbaz, Managing Director of Plantronics Australia and NZ, explains how to employ such a structured approach.
Unified communications (UC) systems often consist of disparate pieces of software from multiple providers, meaning integration, management and reporting can be difficult. An alternative approach is to combine UC with business process automation (BPA), in an effort to avoid these hassles. Brendan Maree, ANZ Country Manager, Interactive Intelligence, explains.
Avaya has announced that Rob Wells, Managing Director, Australia and New Zealand (ANZ), will leave the company on 17 February to pursue a different path with a start-up venture. Rick Seeto will assume the leadership of the business in ANZ until a permanent appointment is made.
Axis Communications has introduced ARTPEC-4, the latest version of its system-on-chip for network video products.
NEC Australia has appointed Philip Belcher as executive general manager NECare, the company’s multivendor maintenance and support services business. Belcher will be responsible for the maintenance and support services that provision the company’s unified communications sales and channel teams.
Smart Vantage is a web-based software application that provides educational and IT administrators with insights into device performance and how, when and in what subject areas smartboard interactive whiteboards and projectors are being used throughout schools and across entire districts or regions.
The latest release of Quest Site Administrator for SharePoint includes central reporting capabilities for SharePoint Online in Microsoft Office 365 and helps users understand, manage and secure multiple SharePoint installations from a single product whether on-premises, in the cloud or a hybrid of both.
HP and Microsoft have announced a four-year initiative to deliver Microsoft’s communications and collaboration applications via global private and public cloud services.
A software update to the Polycom RealPresence Platform allows customers using Polycom and other standards-based video collaboration solutions to join calls with non-standard Cisco TelePresence Systems and vice versa.
The headquarters of the NSW Rural Fire Service (NSWRFS), located in Homebush, is now home to the largest digital video wall in the Southern Hemisphere. The service is using the device as the basis of a comprehensive audiovisual information centre.
Members of the Australian Government are able to meet face to face without the need for costly travel, following the successful deployment of the government’s National TelePresence System, based on technology from Cisco and Telstra.
Grade Four students at Cromer Public School in Sydney are getting a unique glimpse into Japanese life and culture thanks to weekly joint lessons with their classroom counterparts at Kansai University Elementary School in Osaka, Japan, via videoconferencing technology.