Alcatel-Lucent’s OpenTouch Conversation software for BYOD unified communications

21 April, 2012 by

The OpenTouch Conversation software (OTC) is intended to help businesses securely and efficiently manage bring your own device (BYOD) strategies and deliver services such as instant messaging, data sharing, voice calls and video collaboration to employees’ personal devices, including smartphones and tablets.

Replacing Asterisk PBX with hosted VoIP allows telco to concentrate on core business

17 April, 2012 by

Telegate, a telco specialising in hosted VoIP for the business market, has switched from an Asterisk PBX to a new hosted platform. This has allowed the company to focus on sales and scaling its business, rather than maintaining backend infrastructure.

Insurance company Youi deploys LifeSize videoconferencing system

11 April, 2012 by

Insurance company Youi has deployed a new videoconferencing system, as the company’s existing system could not meet the demands of recent business growth.

How to ensure a smoother unified communications deployment

05 April, 2012 by Graeme Gherbaz*, Managing Director, Plantronics Australia and NZ

Implementing any kind of company-wide system has the potential to be a dramatic success or a dismal failure, and unified communications is no exception. Taking a structured approach can mean the difference between a dream deployment and a communications calamity. Graeme Gherbaz, Managing Director of Plantronics Australia and NZ, explains how to employ such a structured approach.

Maximising unified communications ROI with business process automation

22 February, 2012 by Brendan Maree, ANZ Country Manager, Interactive Intelligence

Unified communications (UC) systems often consist of disparate pieces of software from multiple providers, meaning integration, management and reporting can be difficult. An alternative approach is to combine UC with business process automation (BPA), in an effort to avoid these hassles. Brendan Maree, ANZ Country Manager, Interactive Intelligence, explains.

Leadership change for Avaya Business in ANZ

17 February, 2012 by

Avaya has announced that Rob Wells, Managing Director, Australia and New Zealand (ANZ), will leave the company on 17 February to pursue a different path with a start-up venture. Rick Seeto will assume the leadership of the business in ANZ until a permanent appointment is made.

Axis ARTPEC-4 IP surveillance encoders/cameras

17 February, 2012 by

Axis Communications has introduced ARTPEC-4, the latest version of its system-on-chip for network video products.

NEC appoints executive general manager for NECare

24 January, 2012 by

NEC Australia has appointed Philip Belcher as executive general manager NECare, the company’s multivendor maintenance and support services business. Belcher will be responsible for the maintenance and support services that provision the company’s unified communications sales and channel teams.

Smart Technologies Smart Vantage interactive whiteboard management software

19 January, 2012 by

Smart Vantage is a web-based software application that provides educational and IT administrators with insights into device performance and how, when and in what subject areas smartboard interactive whiteboards and projectors are being used throughout schools and across entire districts or regions.

Quest Site Administrator for SharePoint

18 January, 2012 by

The latest release of Quest Site Administrator for SharePoint includes central reporting capabilities for SharePoint Online in Microsoft Office 365 and helps users understand, manage and secure multiple SharePoint installations from a single product whether on-premises, in the cloud or a hybrid of both.

HP and Microsoft cloud-based collaboration services

12 December, 2011 by

HP and Microsoft have announced a four-year initiative to deliver Microsoft’s communications and collaboration applications via global private and public cloud services.

Polycom RealPresence with TIP support

08 December, 2011 by

A software update to the Polycom RealPresence Platform allows customers using Polycom and other standards-based video collaboration solutions to join calls with non-standard Cisco TelePresence Systems and vice versa.

NSW Rural Fire Service implements largest video wall in Southern Hemisphere

06 December, 2011 by

The headquarters of the NSW Rural Fire Service (NSWRFS), located in Homebush, is now home to the largest digital video wall in the Southern Hemisphere. The service is using the device as the basis of a comprehensive audiovisual information centre.

Australian Government reveals national videoconferencing system results

30 November, 2011 by

Members of the Australian Government are able to meet face to face without the need for costly travel, following the successful deployment of the government’s National TelePresence System, based on technology from Cisco and Telstra.

Videoconferencing connects Australian and Japanese schools

30 November, 2011 by

Grade Four students at Cromer Public School in Sydney are getting a unique glimpse into Japanese life and culture thanks to weekly joint lessons with their classroom counterparts at Kansai University Elementary School in Osaka, Japan, via videoconferencing technology.

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