Telstra boosts customer experience with Ericsson BSS tech
21 June, 2021Telstra's prepaid customers will now benefit from faster and more intuitive prepaid digital subscription experiences, enabled by Ericsson BSS technology.
Optus adapts to customer needs with Optus Living Network
05 May, 2021Optus has announced the launch of Optus Living Network, a network that adapts to customer needs by offering flexibility and control.
Atlassian unveils product updates to boost collaboration
29 April, 2021Atlassian has unveiled a spate of product updates that are designed to connect the work happening across an organisation, boosting productivity and collaboration.
Rugged computing solution provider seeks Aus, NZ partners
09 April, 2021Getac, a rugged computing solution provider, is seeking new partners in Australia and New Zealand in order to extend its engagement with customers in the region.
Low-code and hyperautomation: the future of digital transformation
26 March, 2021 | Supplied by: Appian Software Australia Pty LimitedLow-code is an integral part of hyperautomation, that could help IT developers rapidly create enterprise applications, and boost digital transformation.
Three trends shaping parcel delivery and e-commerce in 2021
03 March, 2021The COVID-19 pandemic prompted the shipping and parcel delivery industry to make many changes, with some key trends that emerged in 2020 here to stay.
ATEN VE2812AEUT HDMI and VGA HDBaseT transmitter
01 March, 2021 | Supplied by: ATEN ANZ Pty LtdThe ATEN HDMI and VGA HDBaseT transmitter is a wall plate transmitter that can send VGA and HDMI signals up to 100 m with a single Cat 5e/6/6a cable.
Poly Savi 7300 Office Series DECT headsets
26 February, 2021 | Supplied by: PolyThe 7300 Office Series from Poly is the latest addition to its range of Savi wireless headsets, with DECT security and Acoustic Fence Microphone technology.
Seven call centre trends and predictions for 2021 and beyond
09 February, 2021NICE has predicted the seven most dominant trends that will make a significant impact on call centre service in 2021 and beyond.
Tech tips for returning to office work
04 February, 2021 | Supplied by: PolyMicrosoft's Peter Garner and Poly ANZ's Andy Hurt share their insights into the best ways in which to prepare offices and office workers for the 'new normal'.
Rise in phone, internet complaints from small businesses
04 February, 2021The Telecommunications Industry Ombudsman has revealed an increase in phone- and internet-related complaints from the small business sector in 2020.
Elbit to launch machine teaming centre in Melbourne
02 February, 2021Elbit Systems has announced plans to launch a Melbourne-based Human and Machine Teaming Centre of Excellence in partnership with the Victorian Government.
Poly Sync 20, Sync 40, Sync 60 speakerphones
01 February, 2021 | Supplied by: PolyThe Poly Sync Family of speakerphones feature flexible USB and Bluetooth connectivity solutions and can be connected to Siri or Google's voice assistant.
Optus partners with Google Cloud for AI-powered tech
27 January, 2021Optus has entered into a three-year strategic partnership with Google Cloud to enhance its call centres with the Contact Centre AI (CCAI) solution.
COVID-19 drives rise in tech for Aussie healthcare workers
21 January, 2021Research has revealed that over 78% of healthcare workers have received new technologies to support their duties during the COVID-19 pandemic.
