IT Management > Enterprise software

COVID-19 pushes spending on comms and collaboration software

02 September, 2020

Despite current enterprise ICT spending trends, GlobalData predicts that communication and collaboration software revenue will grow by 20% in Australia in 2020.

RPA will help businesses recover from COVID, says IDC

07 August, 2020

Half of A/NZ businesses say there will be more demand for robotic process automation solutions this year as they shift from crisis mode to recovery mode.

COVID-19 speeds up digital transformation by six years

22 July, 2020 by Amy Sarcevic

Companies now see digital communications as a greater, more urgent priority, and are willing to spend considerably more on this front.

Bupa's online chat platform attracts record number of users

16 July, 2020 by Amy Sarcevic

The tool has reached more than 400,000 users to date, with almost 1000 online conversations taking place each day.

ICT spending expected to plummet this year, says GlobalData

16 July, 2020 by Amy Sarcevic

Spending will decline in Australia by 5.9% by the end of 2020, falling drastically short of pre-COVID-19 growth estimates.

Half of firms lost customers during COVID-19, study finds

24 June, 2020 by Amy Sarcevic

The figure is well above the global average of 36% and exposes gaps in digital transformation efforts, with failings in communication largely to blame.

PC market flourished during COVID-19, but it won't last

23 June, 2020 by Amy Sarcevic

Despite positive results for the first half of the year, the PC market is expected to decline by the end of 2020, says IDC.

AI spending and adoption on the rise, says IDC survey

12 June, 2020 by Amy Sarcevic

Customer experience is the main driver, with process automation, supply and logistics and HR among the most popular use cases.

New tool helps firms reopen and stay 'COVIDSafe'

20 May, 2020 by Amy Sarcevic

The tool launched by the National COVID-19 Coordination Commission assists businesses to reopen without any hiccups or health and safety breaches.

AI, IoT, blockchain, 5G to boost Sydney economy by $30bn

12 May, 2020 by Amy Sarcevic

The growth represents an 80% increase from 2019 as remote working becomes more mainstream following the COVID-19 lockdown.

Latrobe plans Watson-powered COVID-19 chatbot

07 April, 2020 by Dylan Bushell-Embling

Latrobe University has become Australia's first organisation to take up IBM's offer of free access to its Watson Assistant for Citizens.

Appian COVID-19 Response Management application

06 April, 2020

Appian's free COVID-19 Response Management application for enterprises and government agencies establishes a central command centre to safeguard the health and safety of employees.

Free app helps firms manage their COVID-19 response

01 April, 2020

Appian has created a free COVID-19 Response Management application for enterprises and government agencies that can be configured and adopted within two hours.

COVID-19: Microsoft postpones end of life for 1709

25 March, 2020 by Dylan Bushell-Embling

Microsoft has added six months' support to the enterprise edition of Windows 10 1709 and suspended stable Edge browser releases amid the COVID-19 crisis.

Case study: QUT accelerates its digital transformation journey

12 March, 2020

Queensland University of Technology's digital transformation with Appian's low-code cloud platform has facilitated multiple benefits across many departments.

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