Despite current enterprise ICT spending trends, GlobalData predicts that communication and collaboration software revenue will grow by 20% in Australia in 2020.
Half of A/NZ businesses say there will be more demand for robotic process automation solutions this year as they shift from crisis mode to recovery mode.
Companies now see digital communications as a greater, more urgent priority, and are willing to spend considerably more on this front.
The tool has reached more than 400,000 users to date, with almost 1000 online conversations taking place each day.
Spending will decline in Australia by 5.9% by the end of 2020, falling drastically short of pre-COVID-19 growth estimates.
The figure is well above the global average of 36% and exposes gaps in digital transformation efforts, with failings in communication largely to blame.
Despite positive results for the first half of the year, the PC market is expected to decline by the end of 2020, says IDC.
Customer experience is the main driver, with process automation, supply and logistics and HR among the most popular use cases.
The tool launched by the National COVID-19 Coordination Commission assists businesses to reopen without any hiccups or health and safety breaches.
The growth represents an 80% increase from 2019 as remote working becomes more mainstream following the COVID-19 lockdown.
Latrobe University has become Australia's first organisation to take up IBM's offer of free access to its Watson Assistant for Citizens.
Appian's free COVID-19 Response Management application for enterprises and government agencies establishes a central command centre to safeguard the health and safety of employees.
Appian has created a free COVID-19 Response Management application for enterprises and government agencies that can be configured and adopted within two hours.
Microsoft has added six months' support to the enterprise edition of Windows 10 1709 and suspended stable Edge browser releases amid the COVID-19 crisis.
Queensland University of Technology's digital transformation with Appian's low-code cloud platform has facilitated multiple benefits across many departments.