Around 42,000 customers will be compensated after an ACCC investigation found that some nbn users on Telstra 100 Mbps, 50 Mbps and even 25 Mbps plans were unable to receive the promised speeds.
Responding to growing customer complaints over the quality of nbn services, the ACCC has launched a public inquiry into service standards at the wholesale level.
In its latest market study on the telecoms sector, the ACCC has found there is healthy competition among a small number of dominant providers, and urged the government to reconsider the nbn pricing model.
Technology capable of achieving speeds of up to 1 Gbps over existing copper wiring will be deployed on the nbn starting next year, nbn co has announced.
The current government is mostly to blame for the "train wreck" that is the current state of the nbn, according to Paul Budde.
The PM has attempted to shift the blame to Labor, asserting that setting up nbn co in the first place was a costly mistake.
The government may have to reconsider extending the broadband levy to mobile broadband services and introducing other protections for the nbn to ever turn a profit, according to nbn co CEO Bill Morrow.
Businesses are being invited to connect to Australia's first GigCity network in Adelaide.
The Telecommunications Industry Ombudsman recorded strong growth in complaints about internet, landline and mobile services during FY17, driven in part by a spike in nbn-related complaints.
The nbn could be salvaged by providing fibre backhaul for mobile tower last-mile connections, Paul Budde has predicted.
The ACCC will hold off on making a decision whether to accept nbn co's proposed variation to its SAU pricing arrangements until an industry consultation on the nbn's pricing model concludes.
Launtel has launched a new gigabit nbn service in Hobart five months after introducing the service in Launceston, and aims to transform Tasmania into the nation's first gigabit state.
nbn co will cap the maximum spend for wholesale business-grade nbn services as part of a new pricing model developed to help retail service providers better provide for medium to large businesses.
Many small-to-medium businesses are stuck with having to use consumer-grade nbn connections.
nbn is urging businesses to act now to plan for the migration of their special networking services to the nbn before the first forced connection of these services.