Convergence

Future of work: video tech will drive the office evolution

22 October, 2021 by Greg Armshaw, Senior Director Solution Sales of APAC | Supplied by: Brightcove Inc

Distributed workforces have always existed, but recognising that continuity and productivity are possible from anywhere is only now shaping the future of work.


Report reveals drop in telco complaints, but longer wait times

22 October, 2021

Australian customers made over one million complaints to telcos over the last year and had to wait 12 days on average to have them resolved, according to data from ACMA.


Unified comms delivers for pharmacy chain

13 October, 2021 | Supplied by: RingCentral Australia

Moving from a hybrid VoIP, PABX and PSTN service to a cloud-based unified communications as a service (UCaaS) solution is delivering savings.


Unhappy customers spending up to $1.2bn more on phone plans

17 September, 2021

A new survey from comparison website Finder has revealed that Australians are paying an extra $1.2 billion per year on mobile phone plans with which they are unsatisfied.


Aussie fintech boosts analytics capabilities with Snowflake

16 August, 2021

Data cloud company Snowflake has been selected by mx51 to support its analytics and customer services activities.


Optus, Uber partner for smartphone delivery service trial

03 August, 2021

Optus and Uber have joined forces to offer customers a new smartphone delivery service from select 'Yes' Optus stores in Sydney, Melbourne and Brisbane.


Reddit expands into Australia with new Sydney office

16 July, 2021

Reddit has announced plans to establish a dedicated office in Australia, based in Sydney, as the social network expands its advertising reach.


ACCC report: Aussies paying more for mobile plans

22 June, 2021

Optus, Telstra and Vodafone have inflated the cost of their postpaid mobile phone plans by up to $40 more per month, according to data from the ACCC.


Telstra boosts customer experience with Ericsson BSS tech

21 June, 2021

Telstra's prepaid customers will now benefit from faster and more intuitive prepaid digital subscription experiences, enabled by Ericsson BSS technology.


Optus adapts to customer needs with Optus Living Network

05 May, 2021

Optus has announced the launch of Optus Living Network, a network that adapts to customer needs by offering flexibility and control.


Atlassian unveils product updates to boost collaboration

29 April, 2021

Atlassian has unveiled a spate of product updates that are designed to connect the work happening across an organisation, boosting productivity and collaboration.


Rugged computing solution provider seeks Aus, NZ partners

09 April, 2021

Getac, a rugged computing solution provider, is seeking new partners in Australia and New Zealand in order to extend its engagement with customers in the region.


Low-code and hyperautomation: the future of digital transformation

26 March, 2021 | Supplied by: Appian Software Australia Pty Limited

Low-code is an integral part of hyperautomation, that could help IT developers rapidly create enterprise applications, and boost digital transformation.


Three trends shaping parcel delivery and e-commerce in 2021

03 March, 2021

The COVID-19 pandemic prompted the shipping and parcel delivery industry to make many changes, with some key trends that emerged in 2020 here to stay.


ATEN VE2812AEUT HDMI and VGA HDBaseT transmitter

01 March, 2021 | Supplied by: ATEN ANZ Pty Ltd

The ATEN HDMI and VGA HDBaseT transmitter is a wall plate transmitter that can send VGA and HDMI signals up to 100 m with a single Cat 5e/6/6a cable.


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