Neat appoints new ANZ lead

10 April, 2024 by Dylan Bushell-Embling | Supplied by: Neat

Video conferencing device company Neat has appointed Jason MacBride as its new Regional Director for the ANZ region.

Swoop launches new voice product for SMEs

08 February, 2024 by Dylan Bushell-Embling

Fixed wireless telecom service provider Swoop has launched a new voice offering following its acquisition of Sydney-based Seventeen Services.

Australia is a global remote work leader

22 August, 2023 by Dylan Bushell-Embling

Australian organisations are ahead of their peers in other markets for making the IT investments needed to support hybrid and remote work, research indicates.

Sound of success: embracing quieter work environments

15 August, 2023 by David Sorrell – ANZ Sales Director, EPOS | Supplied by: EPOS Audio Australia Pty Ltd

In the world of hybrid workplaces, where we seamlessly transition between remote work and the physical office, a silent adversary awaits: noise.

Holoportation a reality

14 August, 2023

Actor William Shatner was beamed into the Advertising Week APAC 2023 event earlier this month, using Proto Hologram technology.

ANZ customers have high CX expectations

11 May, 2023

Between two and five frustrating customer experiences is enough to make 80% of Australian and New Zealand customers think about switching brands.

Australian consumers demand personalised CX

11 April, 2023 by Dylan Bushell-Embling

Australian brands are under competing pressures to cut costs, improve security and deliver personalised customer experiences, new research suggests.

Partnership supercharges digital workplace transformation

21 December, 2022 | Supplied by: HCL Technologies

HCLTech's automation and artificial intelligence solutions to enhance cybersecurity and employee experience at snack company Mondelēz International.

Roses Only hits record customer retention with Macquarie Telecom

21 November, 2022

With access to cloud, VoIP and SD-WAN services, the business delivered twice the amount of orders during last year's COVID lockdown.

Healius to deploy integrated RingCentral solution

09 November, 2022

Healthcare provider Healius has selected RingCentral to deploy an integrated unified communications as a service and contact centre as a service solution.

ANZ partnership to deliver computer vision outcomes

20 October, 2022

VisualCortex has signed a referral and services agreement with data consulting company Servian.

Collaborative tools improve staff and customer retention

07 October, 2022 | Supplied by: RingCentral Australia

McCarthy Durie Lawyers has reported significant year-on-year staff and customer retention levels following its rollout of Avaya Cloud Office by RingCentral.

Does your CX have the 'IT' factor?

19 September, 2022 by Lindsay Brown, VP and GM Asia Pacific, GoTo | Supplied by: GoTo Technologies AUS Pty Ltd

For businesses to thrive and stand out amongst the competition, customers need to experience outstanding service in every single interaction.

RingCentral announces new hardware partnerships

08 August, 2022 by Dylan Bushell-Embling

RingCentral has entered hardware partnerships with Avocor, Jabra and EPOS to add new capabilities to its RingCentral Rooms videoconferencing suite.

SecureCo partners with IBM on voice platform

13 May, 2022

SecureCo has partnered with IBM  to offer businesses a cloud-native voice platform.

  • All content Copyright © 2024 Westwick-Farrow Pty Ltd