Convergence > Unified communications

Networking and comms infrastructure refresh for Godfreys

03 March, 2022

Iconic 90-year-old specialty retailer Godfreys has completed a major networking and telecommunications infrastructure refresh across its 130 stores


1bill launches app to help Aussies manage and pay bills

03 December, 2021

1bill Holdings has launched an Android and iPhone app, 1bill, that will help Australians take control of household bill management and ease bill shock.


ACCC approves Meta's proposed acquisition of Kustomer

24 November, 2021

The ACCC has announced that it will not oppose Meta's proposed acquisition of customer relationship management SaaS provider Kustomer.


Governor's awards recognise leaders in Vic startup sector

11 November, 2021

The Governor of Victoria Startup Awards will recognise startups for their outstanding contributions to the fast-growing sector.


Workplaces employ real-time tracking to support vaccine mandates

08 November, 2021

An early education provider has implemented SAP SuccessFactors' Employee Central vaccination portlet to comply with mandatory COVID-19 vaccination requirements.


Report reveals drop in telco complaints, but longer wait times

22 October, 2021

Australian customers made over one million complaints to telcos over the last year and had to wait 12 days on average to have them resolved, according to data from ACMA.


Unified comms delivers for pharmacy chain

13 October, 2021

Moving from a hybrid VoIP, PABX and PSTN service to a cloud-based unified communications as a service (UCaaS) solution is delivering savings.


Aussie fintech boosts analytics capabilities with Snowflake

16 August, 2021

Data cloud company Snowflake has been selected by mx51 to support its analytics and customer services activities.


Reddit expands into Australia with new Sydney office

16 July, 2021

Reddit has announced plans to establish a dedicated office in Australia, based in Sydney, as the social network expands its advertising reach.


Telstra boosts customer experience with Ericsson BSS tech

21 June, 2021

Telstra's prepaid customers will now benefit from faster and more intuitive prepaid digital subscription experiences, enabled by Ericsson BSS technology.


Rugged computing solution provider seeks Aus, NZ partners

09 April, 2021

Getac, a rugged computing solution provider, is seeking new partners in Australia and New Zealand in order to extend its engagement with customers in the region.


Low-code and hyperautomation: the future of digital transformation

26 March, 2021

Low-code is an integral part of hyperautomation, that could help IT developers rapidly create enterprise applications, and boost digital transformation.


ACCC sues Facebook for misleading ads on Onavo Protect

18 December, 2020

The ACCC is suing Facebook for misleading consumers with a promise to protect their data, when it allegedly collected and exploited it through Onavo Protect.


COVID-19 driving surge in online messaging platforms

27 October, 2020

The ACCC has revealed that more Australians are switching to online private messaging services to keep in touch during the COVID-19 pandemic.


Only 53% of Victorians have COVIDSafe app

08 October, 2020

A Roy Morgan survey has found that only 57% of Melburnians and 53% of Victorians outside Melbourne have the COVIDSafe app on their phones, five months after its launch.


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